The November elections approach and the voters of Taipei have many questions to ask. One important question concerns the quality of Mayor Hau Lung-bin's past leadership. When it comes to quality, whether it is Quality Assurance, Quality Control and/or Quality Management, those familiar with the topic would know the name of Philip Crosby, author of Quality is Free (1979). In that work, Crosby gives his famous maxim, "Do it right the first time." Crosby's maxim is simple and direct, and it explains the title of his book. If a person, a company, a mayor, or the mayor's staff does something right the first time, there will be no need for the cost or re-doing it or the cost for repairs. In other words, quality will be free.