A nationwide blackout on Thursday last week — the first major power incident since a blackout on Aug. 15, 2017 — sparked public dissatisfaction as people were trapped in elevators, offices went dark and factories were forced to suspend operations after a malfunction at an ultra-high-voltage substation in Kaohsiung triggered four generators at the Singda Power Plant (興達電廠) to go offline shortly before 3pm.
On that day, President Tsai Ing-wen (蔡英文) apologized to the nation for the rolling power outages that ensued, and the following day, Taiwan Power Co (Taipower), which said that human error was to blame, proposed a plan to compensate affected households and businesses.