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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7097430

Response from Starbucks Coffee Company - Case # 7097430

Sunday, 05 July 2009 11:01 Allison F. Letters For Taiwan - Starbuck's Undermining of Taiwan's Sovereignty

Hello,
 
Thank you so much for taking the time to write to us.
 
Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Because Starbucks takes no position on political issues, the system has been adjusted and the store locator is now labeled "Taiwan."
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Allison F.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 5, 2009, Friday


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Newsflash


From second left to right, National Taiwan University professors Chen Wei-jen, Chen Chia-yang and Wu Kuen-yuh hold a news conference in Taipei yesterday to discuss the edible lard oil scandal.
Photo: CNA

Several National Taiwan University professors yesterday criticized the government’s efforts to crack down on food safety violations, saying that the snowballing recycled waste oil scandal highlights a lack of inter-ministerial cooperation and the ineffectiveness of the food safety management system.

Their remarks came one day after the Food and Drug Administration (FDA) released the results of laboratory tests that found the edible lard oil manufactured by Greater Kaohsiung-based Chang Guann Co (強冠企業), which included recycled waste oil collected from restaurant fryers, met legal standards.