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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7097430

Response from Starbucks Coffee Company - Case # 7097430

Hello,
 
Thank you so much for taking the time to write to us.
 
Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Because Starbucks takes no position on political issues, the system has been adjusted and the store locator is now labeled "Taiwan."
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Allison F.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 5, 2009, Friday



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Newsflash

Widespread resentment from local Tibetans resulted in the cancellation of a long-planned trip by Gyaltsen (Ch. Gyaincain) Norbu, the China appointed 11th Panchen Lama to the Amdo region of Tibet this month, reports confirm.

Threats of pay-cuts and extermination from jobs failed to deter local Tibetan officials from complying with Chinese government decree to prepare a grand welcome for the 21-year old Gyaltsen Norbu.

“Fake” Panchen, a term popularly used to describe the boy handpicked by the Chinese government was scheduled to visit the Labrang monastery in Sangchu county amidst tight security. Over a thousand Chinese police and security forces, including plainclothes police, were reportedly stationed around the monastery as preparatory measures.