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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7097430

Response from Starbucks Coffee Company - Case # 7097430

Sunday, 05 July 2009 11:01 Allison F. Letters For Taiwan - Starbuck's Undermining of Taiwan's Sovereignty

Hello,
 
Thank you so much for taking the time to write to us.
 
Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Because Starbucks takes no position on political issues, the system has been adjusted and the store locator is now labeled "Taiwan."
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Allison F.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 5, 2009, Friday


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Newsflash

US beef imports and US President Barack Obama’s recent trip to China were key points in the discussion yesterday between American Institute in Taiwan (AIT) Chairman Raymond Burghardt and Democratic Progressive Party (DPP) Chairperson Tsai Ing-wen (蔡英文), the DPP said.

Briefing reporters, DPP Director of International Affairs Hsiao Bi-khim (蕭美琴) said that during the 70-minute meeting, Tsai told Burghardt the DPP was concerned about the US’ stance on Taiwan as a US-China joint statement released during Obama’s trip had not mentioned the Taiwan Relations Act (TRA), the backbone of the Taiwan-US relationship since the two countries severed ties 30 years ago.