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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7097430

Response from Starbucks Coffee Company - Case # 7097430

Sunday, 05 July 2009 11:01 Allison F. Letters For Taiwan - Starbuck's Undermining of Taiwan's Sovereignty

Hello,
 
Thank you so much for taking the time to write to us.
 
Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Because Starbucks takes no position on political issues, the system has been adjusted and the store locator is now labeled "Taiwan."
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Allison F.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 5, 2009, Friday


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Newsflash

The recent dispute between Taipei and Beijing over additional cross-strait flights highlights the administration’s need to improve its negotiating skills, analysts said.

Taiwan suspended five cross-strait flights operated by Chinese airlines in retaliation for decisions by Beijing that affect Taiwanese airlines. The dispute centers around the distribution of 50 flights added to the schedule after negotiations in May.