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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7097430

Response from Starbucks Coffee Company - Case # 7097430

Sunday, 05 July 2009 11:01 Allison F. Letters For Taiwan - Starbuck's Undermining of Taiwan's Sovereignty

Hello,
 
Thank you so much for taking the time to write to us.
 
Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Because Starbucks takes no position on political issues, the system has been adjusted and the store locator is now labeled "Taiwan."
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Allison F.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 5, 2009, Friday


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Newsflash

The Government Information Office (GIO) has lodged a protest with the Venice Film Festival for labeling Seediq Bale (賽德克巴萊), which has been nominated for the Golden Lion award, a film made by “China, Taiwan” and demanded a correction.

Chu Wen-ching (朱文清), director of the GIO’s Motion Picture Affairs Department, said the protest was presented by the Taipei Representative Office in Italy on Friday.

FUNDING

ARS Film Production (果子電影公司), the producer of the film, also wrote a letter to the festival organizer, asking it to correct the name of the country of production. ARS said the film was not funded by China and did not employ Chinese actors.