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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7097430

Response from Starbucks Coffee Company - Case # 7097430

Sunday, 05 July 2009 11:01 Allison F. Letters For Taiwan - Starbuck's Undermining of Taiwan's Sovereignty

Hello,
 
Thank you so much for taking the time to write to us.
 
Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Because Starbucks takes no position on political issues, the system has been adjusted and the store locator is now labeled "Taiwan."
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Allison F.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 5, 2009, Friday


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Newsflash

The effectiveness of the government’s policy of cross-strait detente was thrown into doubt again yesterday after a Chinese delegate to the UN Framework Convention on Climate Change (UNFCCC) in Copenhagen on Thursday opposed Taiwan’s bid for entry to the group.

A Central News Agency report said that after nine of Taiwan’s allies, including Kiribati, Palau, Gambia, Swaziland, Sao Tome and Principe, Burkina Faso, St Lucia, St Christopher and Nevis and Nicaragua, had spoken in favor of Taiwan’s bid for inclusion in the global response to climate change, a member of the Chinese delegation cited the “one China” principle and said the initiatives in favor of Taiwan’s bid to join as an observer had “hurt the feelings of the 1.3 billion Chinese people.”