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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7098249

Response from Starbucks Coffee Company - Case # 7098249

Sunday, 05 July 2009 11:05 Madeline A. Letters For Taiwan - Starbuck's Undermining of Taiwan's Sovereignty

Hello Leo,
 
Thank you so much for taking the time to write to us.
 
As you mentioned in your email, Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Starbucks prefers not to take a position on political issues, however the system has been adjusted and the store locator is now labeled "Taiwan."  We apologize for any frustration this may have caused you.
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Madeline A.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 9, 2009, Wednesday


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Last Updated ( Sunday, 05 July 2009 16:10 )  

Newsflash

Protesters hold up placards bearing Chinese characters that are a coarse play on words during a demonstration against President Ma Ying-jeou in Taipei yesterday.
PHOTO: SAM YEH, AFP

Around 1,000 people joined a “pajama parade” yesterday — though only a handful of people actually wore pajamas — organized by artists unhappy with President Ma Ying-jeou’s (馬英九) leadership, calling on him to step down or to stop getting paid.

Following banners that read “stop paying the incompetent” and a woman dressed up as a Chinese zombie to portray Ma’s administration as a “zombie government,” demonstrators departed from the assembly point in front of the National Taiwan University and headed toward Ketagalan Boulevard in front of the Presidential Office, before moving on to Liberty Square for a rally in the evening.