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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7098249

Response from Starbucks Coffee Company - Case # 7098249

Hello Leo,
 
Thank you so much for taking the time to write to us.
 
As you mentioned in your email, Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Starbucks prefers not to take a position on political issues, however the system has been adjusted and the store locator is now labeled "Taiwan."  We apologize for any frustration this may have caused you.
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Madeline A.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 9, 2009, Wednesday



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Last Updated ( Sunday, 05 July 2009 16:10 )  

Newsflash

The controversy over President Ma Ying-jeou’s (馬英九) US green card status flared up again after recent cables released by WikiLeaks ignited a fresh round of accusations between the Chinese Nationalist Party (KMT) and the Democratic Progressive Party (DPP) yesterday.

The cables, dated between February and June 2008, recently released by WikiLeaks showed that KMT heavyweights had visited the American Institute in Taiwan (AIT) and asked the US to clearly explain Ma’s green card status before the 2008 presidential election.

After Ma defeated DPP presidential candidate Frank Hsieh (謝長廷), who had accused Ma of still holding a green card, in the 2008 presidential election, KMT politicians expressed their appreciation for the US’ impartiality toward the “dirty tricks” that the DPP had staged.