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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7098249

Response from Starbucks Coffee Company - Case # 7098249

Hello Leo,
 
Thank you so much for taking the time to write to us.
 
As you mentioned in your email, Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Starbucks prefers not to take a position on political issues, however the system has been adjusted and the store locator is now labeled "Taiwan."  We apologize for any frustration this may have caused you.
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Madeline A.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 9, 2009, Wednesday



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Last Updated ( Sunday, 05 July 2009 16:10 )  

Newsflash

His Holiness the Dalai Lama holding a meeting with British Prime Minister David Cameron and Deputy Prime Minister Nick Clegg in London on May 14, 2012. (Photo/Clifford Shirley)

DHARAMSHALA, May 8: Refusing to bow down to pressure from China, the United Kingdom has made it clear that the country will make its own decision on who they meet. This comes after Beijing demanded a public apology from the UK following Prime Minister David Cameron’s meeting with the Tibetan spiritual leader His Holiness the Dalai Lama last year.

The Downing Street has made it clear that ministers “will decide who they meet and where they meet them” while admitting that they have had difficulties arranging meetings with senior figures in the Chinese government as a result of the stand-off.