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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7097430

Response from Starbucks Coffee Company - Case # 7097430

Sunday, 05 July 2009 11:01 Allison F. Letters For Taiwan - Starbuck's Undermining of Taiwan's Sovereignty

Hello,
 
Thank you so much for taking the time to write to us.
 
Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Because Starbucks takes no position on political issues, the system has been adjusted and the store locator is now labeled "Taiwan."
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Allison F.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 5, 2009, Friday


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Newsflash


A man waves a flag with the Citizen 1985 logo during a rally organized by the group for the Double Ten National Day at the Liberty Square in Taipei yesterday.
Photo: Liu Hsin-de, Taipei Times

With songs, chants, speeches and clashes, tens of thousands of people demonstrated at several locations near the Presidential Office Building on Double Ten National Day yesterday, calling on President Ma Ying-jeou (馬英九) to step down.

While different groups of demonstrators had different appeals — ranging from the fate of the country’s Fourth Nuclear Power Plant in Gongliao (貢寮), New Taipei City (新北市), to the government’s handling of an improper lobbying case allegedly involving major political figures — the call for Ma to step down was the common theme.