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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7097430

Response from Starbucks Coffee Company - Case # 7097430

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Hello,
 
Thank you so much for taking the time to write to us.
 
Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Because Starbucks takes no position on political issues, the system has been adjusted and the store locator is now labeled "Taiwan."
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Allison F.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 5, 2009, Friday



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Newsflash


Chao Tsung-song shows a US newspaper report about the mural he painted in Corvallis, Oregon, in Changhua County on Sept. 4.
Photo: Yen Hung-chun, Taipei Times

Members of the US Congress are being asked to lodge a formal protest with the Chinese government over its efforts to have a large mural promoting Taiwan independence removed from a wall in the town of Corvallis, Oregon.

The Chinese consulate in San Francisco last week wrote to the mayor of Corvallis and sent two diplomats to see her in an attempt to censor the mural.