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Home Letters for Taiwan Starbuck's Undermining of Taiwan's Sovereignty Response from Starbucks Coffee Company - Case # 7098249

Response from Starbucks Coffee Company - Case # 7098249

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Hello Leo,
 
Thank you so much for taking the time to write to us.
 
As you mentioned in your email, Taiwan was previously labeled "Taiwan, Province of China" on the store locator system on Starbucks.com in deference to International naming conventions. Starbucks prefers not to take a position on political issues, however the system has been adjusted and the store locator is now labeled "Taiwan."  We apologize for any frustration this may have caused you.
 
If you have any further questions or concerns that I was unable to address, please feel free to let me know. 
 
Thanks again,
 
Madeline A.
Customer Relations
Starbucks Coffee Company
800 23-LATTE (235-2883)
Monday through Friday, 5AM to 6PM (PST)
 
 
p.s. I'd really like to know how my response met your needs; click here if you'd be willing to share your thoughts in a brief survey.

The email was filed and dated on June 9, 2009, Wednesday



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Last Updated ( Sunday, 05 July 2009 16:10 )  

Newsflash


Members of the Taiwan Solidarity Union take over the podium at the legislature in Taipei yesterday as Legislative Speaker Wang Jin-pyng steps in to sort out the issue.
Photo: Wang Yi-sung, Taipei Times

The legislature’s caucus leaders, including the Chinese Nationalist Party (KMT), yesterday approved a non-binding resolution demanding that President Ma Ying-jeou’s (馬英九) administration lodge an official protest with China over its unilateral demarcation of an air defense identification zone (ADIZ) in the East China Sea.

The resolution asks Ma to file a stern protest against the Chinese demarcation, which it said has destabilized regional stability, and to take concerted action with the nation’s democratic allies by refusing to submit flight plans as Beijing has requested.